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Saturday morning at 9am my husband called me to have me meet him at our local IBC Bank to deposit and cash his salary check into our 2 children's separate savings accounts. He wanted me to split it into both accounts plus take out enough for groceries etc.

for the weekend since Monday was a holiday. Since I am the only allowed guardian on the account he could only deposit the check and not withdrawal any. The company he works for recently switched banks so since the IBC teller didn't recognize the new bank on the check, she said it wouldn't be cleared until that following Tuesday. We said that's fine since that's all we can do and left.

So this morning on Tuesday, I went to withdrawal some cash so we could do our original plans of getting groceries. The check still hadn't cleared and the teller tells me I'd have to wait until 4pm and it should be in there by then since we didn't deposit it until after 4pm that previous Saturday. She apologized for the delay and said it's only because of the weekend and holiday. Uh hello?

We were there at 9am, not after 4pm and since the lobby closes at 3pm I know that for a fact! So I wait until 4pm and go back to the bank and low and behold, it still hasn't cleared! What the heck?! I was irate by then.

The manager proceeds to tell me that it shows to be in there but it hasn't hard deposited yet and should by this evening. Really? She then tells me its because of the weekend and the holiday and the fact it was after 4pm it should be in there on the next business day and their day ends/starts at 4pm...blah blah blah...I'm livid. Isn't this Tuesday the NEXT business day from Saturday with Sunday and Monday closed?!

Its hard enough for a family of 4 to be living paycheck to paycheck at the moment and then when we have enough to put back plus get groceries and we have to wait another day at the *** banks convenience? What about OUR convenience? My husband works hard for that money to provide for us and we don't appreciate someone telling us when we're allowed to have it! So now we have to wait until tomorrow, Wednesday, almost 5 days later, to get groceries to feed our children.

We already told the manager that tomorrow IF the check has finally cleared, we will be closing those accounts and moving on to a better more customer friendly bank. They do not deserve our business!!!

Location: Washington, District Of Columbia

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They were right about when the check actually hard posts, but they were wrong in explaining it. On a regular week when you deposit a check on a Friday (before 4PM) the check will clear on Saturday.

Deposits done after that (Friday after 4PM until Monday before 4PM) will post on Tuesday morning. When Monday is a holiday, the item will not post until Wednesday because Friday night, all of Saturday, all of Sunday, all of Monday and Tuesday (before 4PM) are all considered the same business day.

The best way around this is getting to the bank before 4PM or setting up direct deposit. Hope this helps in better understanding Posting and Standardization.

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