IBC Bank - Foreign exchange
I recently came back from europe and wanted to change the reminder of my euros back into us dollars, i was referred to ibc bank by a friend since there are no banks hardly in the usa who will exchange foreign currency anymore, i gave the branch a call and told them i needed to exchange some euros all 500 euro bills into us dollars, they said yes we can do that, it took me 1.5 hours to get to the location, when i got to the teller i told him what i wanted to do he filled out a slip counted the euros gave me the conversation rate then a teller next to him said we can only change $1000.00 i said i don't want to buy euros i wanted to sell euros, their personal seems to be not well trained not knowing what is going on, then they asked me if i had an account with them, i said that i don't so then all of a sudden they could not accept any euros, i stated all this when i called , so here i wasted my time driving 1.5 hours just to get a 30 min bunch of b/s run around, even tho the teller was trying to be helpful, i found this experience with a bank in a major city like austin the worst ever, i would never open an account in this kind of bank, overall rating -*
Reason of review: Order processing issue.
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