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1.6 Based on 34 reviews
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    • Poor handling of closing my acct 2
    • Steal money 2
    • Way they do business 2
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WHAT IS THE PROBLEM WITH LOGGING IN ALL THE TIME, EVERY TIME I TRY I GET TO THE ACCOUNT LOGIN BUT WON'T GET TO PASSWORD SECTION FOR 4-DAYS IT'S BEEN LIKE THIS I NEED TO SEE MY ACCOUNTS I HAVE A BUSINESS NOT GOOD FOR ME AND YOUR CUSTOMER SERVICE IS VERY POOR. GO TO THE BACK EMPLOYEES ARE SLOW PLAYING GAMES ON PHONE NOT EVEN CLEANING UP THE PLACE NOT KNOWING WHAT TO DO IT TOOK THEM 12 MIN TO DEPOSIT MY MONEY TAKING AND GOOFING AROUND TO WHAT IS... Read more

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My husband had an account with I. B C I was not on his account I never signed a check When he got sick he got his long term disability He put me on his account as the POD Then he went on SSDI.I B C sent his SSDI back to the goverment It made his account in the negative I B C put the debt on my credit I dont no what to do My husband has been gone 27 months I took his death certificate to the branch he was banking at I am on SSDI and trying to... Read more

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My parents had an account here and my dad was murdered in april of 2016. I went the week of his death and showed ibc bank in sandsprings my proper paper work for the account and ask for records of their account for probabte. As of august I still have not recieved the paperwork everytime I went in they gave me the run around. In September my probabte attonery needed the re ords to continue probabte and so he subpoena the records which will cost... Read more

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My best friend works at IBC and while training, he had to open up 3 accounts or he would lose his job. So I opened up an account with him, thinking what is the worst that could happen. Well, I deposited $400 on a Wednesday by check and expected for the check to be cleared before Friday. Ive banked with a plus, frost, and american express, none of which ive ever had problems with. By friday i checked my account, and it was still pending, so i... Read more

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  • From mobile
  • Oct 01
  • #929004

These *** *** up my transactions CONSTANTLY and tell me i have to wait till monday while its friday and i just "deposited" 400 dollars.

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Your customer service on the commercial line is really bad, I noticed that they take more than 30 minutes to get to our banking, sometimes is up to 40 minutes, I went inside and what they do is they are going to work on the simple ones and they will leave the Commercials for later, and that is totally incorrect, we have a lot of work to be on the line waiting, they never have enough employees and if they are, they are just talking ignoring their... Read more

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I have no idea how Ibc stays in business. The wait time is ridiculous!!!!! No matter what location. They don't have enough employees. Are they going out of business? Or just to cheap to make any effort for the customers???? Chase bank....here I come!!!! Read more

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I have banked with IBC for several years now and overall I have had a positive experience until now. There have been times I disagreed with their policies but I have been patient and understanding because I can relate to their position uniquely. However, in recent months I have began to notice methods of disputable ethics. I use my account with IBC as an operations expense account and only put money in I will be using and deposit more as I need... Read more

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They closed early and i needed the money. Im really mad right now Read more

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I have been a customer of IBC for many years now & have had plenty of problems with them but usually try giving them the benefit of the doubt. Right now I just walked out of there with less then what I asked for & being it is a cash advance the teller told me I can not make a seperate transaction. It was a miscommunication from both our parts but I do not see the reason why she can not just make another transaction & take the rest of the money... Read more

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