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I was given a payment with money order issued by ibc bank, I tried to go and cash it at one of their branches and the clerk kept staring at the check for 5 minutes and didnt know what to do, she called a co worker and asked something to her, they called the manager who todld me a money order is for deposit only, not to be cashed... well that I did not know, but I googled it and found out a money order can be deposited -or- or cashed as long as it is cashed at the same institution where it was issued.

Apparently somebody is in the wrong business and needs to be more informed before making people waste their time. Thanks

Reason of review: Poor customer service.

Location: Texarkana, Texas

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