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1.6 Based on 30 reviews
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    • Poor handling of closing my acct 2
    • Steal money 2
    • Way they do business 2
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I have banked with IBC for several years now and overall I have had a positive experience until now. There have been times I disagreed with their policies but I have been patient and understanding because I can relate to their position uniquely. However, in recent months I have began to notice methods of disputable ethics. I use my account with IBC as an operations expense account and only put money in I will be using and deposit more as I need... Read more

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They closed early and i needed the money. Im really mad right now Read more

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I have been a customer of IBC for many years now & have had plenty of problems with them but usually try giving them the benefit of the doubt. Right now I just walked out of there with less then what I asked for & being it is a cash advance the teller told me I can not make a seperate transaction. It was a miscommunication from both our parts but I do not see the reason why she can not just make another transaction & take the rest of the money... Read more

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I have a client that is paying on a judgment against him. He banks with IBC Bank and purchased a Money order for one of the installment payments towards payoff of the judgment. The recipient of the Money Order payment went to an IBC Bank to cash it and was told he could not cash it unless he had an account with them. He was told to go to a Money Gram location and they would cash it, as IBC Banks Money Orders are essentially a Money Gram. The... Read more

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IBC did a forced debit of $246.00 dollars on 3/7/16 without contacting me. I disputed it on 3/9/16 it was credited back but, withdrawn again in 4/18/16. IBC claims the forms mailed to me were not returned on time. I disputed it again and had my address changed, which the bank clerk failed to do so as I found out on 5/18/16 when I went in to check the status. now it's the 3rd time I have disputed it by phone to the dispute dept which happens to... Read more

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  • From mobile
  • May 03
  • #840945

This bank has horrible handling of policy. If you have posted, that paychecks that go in prior to 3pm will post the next business day, it should post during business hours. Not at night the following day. If that is the case then it should be posted. This is a horrible institution and should be closed.

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I moved my money out of IBC because banking with them became very inconvenient for me. In the process of switching accounts, some autopay tried to go through and overdrafted my account. When I set up my account, it supposed to not be able to overdraft, so I can avoid the excessive free they have, nonetheless, my account was overdrafted and I was charged 105 dlls. The bank employees were extremely unhelpful and told me they could not remove the... Read more

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  • From mobile
  • Apr 01
  • #821378

Your customer service sucks! It's ridiculous. you just lost a customer.

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  • From mobile
  • Mar 16
  • #810930

My gosh i payed IBC bank right away knowing that i am on ssi and they put me on dept collection for 5 years really??? Now i cant open an account anywhere.. This was so unfair. I could understand if i didnt pay them..

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  • From mobile
  • Mar 09
  • #806450

I'm not happy they give a date and then don't meet it. None of the sales people know how to do there job and then say it's not there fault. I have a deadline and have made that very clear and they don't give a care in the world.

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